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Case Manager, Kiwewin Program

Grande Prairie, AB, Canada

Job Type

Temporary Maternity Leave

About the Role

Kiwewin (The Act of Coming Home) is a program offered by the Grande Prairie Friendship Centre. Kiwewin provides short-term financial assistance for housing, light touch case management and referrals support to individuals and families at imminent risk of homelessness in the City of Grande Prairie.
Hours: 35 hrs per week, Monday to Friday 9:00 am to 5:00 pm.

Qualifications and Duties

Qualifications:

  • Human Services diploma or degree. Previous experience may be considered in lieu.

  • Knowledge of the Indigenous culture

  • Experience working with mental illness and substance abuse

  • Knowledge of community resources and supports

  • Experience working and interacting effectively and respectfully with clients in their home and community

  • Experience in guiding and supporting clients to maintain healthy home environments

  • Experience working with individuals with behavioral challenges

  • Excellent oral and written communication skills

  • Valid Class 5 Driver’s License

  • Reliable vehicle - Cleared Criminal Record and Child Intervention Record Check

  • Valid First Aid

  • Mental Health First Aid


Duties and Responsibilities include but are not limited to:

  • To report verbally daily to the Program Coordinator

  • To immediately report and discuss any concerns that might arise to the Program Coordinator

  • Provide short-term support to client to maintain housing – includes: booking case management intake, checking in with participants bi-weekly or monthly, depending on needs assessed

  • Ensure client files are maintained and updated

  • Refer participants in crisis to appropriate resources

  • Maintain electronic and hard copy files, case notes and daily, weekly and monthly stats

  • Deal with crisis issues between client/landlord

  • Provide information and referrals to appropriate agencies

  • Treat all clients with dignity and respect

  • Foster and maintain excellent relationships with professionals involving client’s needs

  • Maintain confidentiality at all times

  • Maintain positive working relationships within the GPFC

  • Follow policy and procedure guidelines of the GPFC at all times

Please apply with resume and cover letter to triciaplante@gpfriendship.com.

© 2023 by The Grande Prairie Friendship Centre

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